Customer Service

Should you require information or help, please contact us by email and we will be happy to assist you.

  • Standard shipping within 15 to 30 business days
  • ePacket shipping within 15 to 25 business days
  • Express shipping options also available
  • See the Shipping Policy for details on shipping methods, costs and delivery times

RoyalChoice Luxury store accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express. The total will be charged to your card when the order is shipped.
  • RoyalChoice Luxury store features an Express Checkout options (ShopPay, GPay, PayPal), allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website

Items returned within 45 days of their original purchase date in same as new condition will be eligible for a full refund or store credit (except items on sale). Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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